Frequently Asked Questions
Everything you need to know about our luxury collections and signature service.
What makes Atelier Choux materials unique?
Our 'Grands Carrés' are crafted from GOTS certified organic cotton, woven into a signature weave that is breathable, hypoallergenic, and becomes softer with every wash.
How long will it take to receive my order?
Standard domestic shipping typically takes 3-5 business days, while international express shipping arrives within 5-7 business days depending on your location.
What is your return policy for Atelier Choux products?
We accept returns of unused, unwashed items in their original packaging within 30 days of delivery. Please note that personalized items are final sale.
Do you offer gift wrapping for special occasions?
Yes, every order can be upgraded to include our signature illustrated gift box and a personalized handwritten note for a truly luxurious gifting experience.
How should I care for my organic cotton carrés?
We recommend machine washing on a delicate cycle with mild detergent and air drying or tumble drying on low heat to maintain the integrity of the prints.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for flexible interest-free installments.